Read our 28 Reviews

Called for an emergency at the clinic and arrived quickly. Cut and welded a pipe for us in 10 minutes inbetween patients! Efficient and great service. Dave was very professional.

sam arellano
August 25, 2022

Dave & Kyle were brilliant. Great guys, communicated well and great value for money. Highly recommended.

July 29, 2022

Taryn, Dave and the team where a pleasure to deal with. We had a water booster installed. They were professional and on time, and a pleasure to deal with.

December 9, 2021

David was very professional and well organised. He was aware of the problem area immediately and had our drains unblocked within the hour. His charges were reasonable. I would highly recommend his services.

Mel Lissa
November 25, 2021
John Levisohn
November 18, 2021

Fabulous response fixing blocked sewer

Michael Mcauliffe
October 10, 2021

Excellent service including communication

Colin Lewis
July 19, 2021
Shraddha Weir
June 1, 2021

David was a lovely gentleman who was prompt and efficient in unclogging the drains. I was informed when he was on his way and sent a link to track his location so I knew exactly when he would arrive. He was polite and considerate and explained the issue to me once he had fixed it. Definitely will be using this service again! Very reliable!

Andrew Muthurajah
March 8, 2021

Responsive and good communication prior to arrival. Then professional and efficient work done

Sara Zoé
March 2, 2021

I used Sharpline for an old toilet with bad pipes and called as a matter of urgency. Chad from Sharpline was very punctual, great communication, so friendly and incredibly professional. He gave us advice and a heads up to what would need to happen to fix the issue long term (which at the time we weren't in a position to do). I highly recommend using Chad as a plumber.

Greg Yates
March 2, 2021

Good fast professional service. A job well done. Highly recommended.

dean scali
February 16, 2021
Hanna Henniker Heaton
February 15, 2021

Thank you Chad for your help with our plumbing emergency. Such friendly, efficient and professional service. Couldn't be happier

Patrick Riordan
February 15, 2021
natalie olsson
February 15, 2021

Chad and Dave arrived on time, they even sent a text message before arrival with their eta which was very appreciated. The job was done quickly and professionally and at a decent price - will definitely call them again should we need a plumber!

Elyse Sharp
January 31, 2021

Fast friendly and professional service whenever we use these guys. Our go to plumbers!

Biljana Kovac
January 22, 2021

Excellent service! The plumber David came on time and was very helpful. Received a call to check my availability as well as a message letting me know when the plumber was about to arrive at my place. All in all great experience

David Sharp
January 6, 2021
warwick saville
January 6, 2021

Professional, reliable and friendly service. Excellent communication and expertise. The team is happy to provide advice, explain solutions and follow up any plumbing issues. We would definitely recommend to everyone.

Andrew Liu
December 11, 2020

Great Service provided by Chad! Really on time, professional and great technical skills! Would definitely recommend anyone who needs to resolve urgent sewer or pipe issues! Thanks Chad and the entire team!

Vision Tutoring Beeram
November 27, 2020

David is the best professional and he keeps customer as first. It is nearly impossible to find a person like him

Lauren OConnor
November 26, 2020

The team were incredible to deal with in every aspect. Efficient, friendly and more than a decent price! Thanks for saving us.

Koirala Shailesh
August 27, 2020

Chad is very professional, he helped us solve the sewage problem with minimum possible cost and time. He is very friendly and co-operative. Very happy with his service and would definitely recommend him to anybody.

Patricia Williams
August 10, 2020

Refreshing to see a company committed to providing professional service. They arrived on time, went about clearing the blockage and cleaned up after themselves. Thank You for your excellent service!

Rhett White
July 30, 2020

Really impressed with the tradesman who arrived to fix our blocked drain issue. He took the time to explain the issue and offered a solution which solved our problem. Thanks again guys

July 15, 2020

Turned up to help with our sht situation on very short notice. Great price, friendly guys and quality job with a quick turn around. Really appreciate it, thank you!

Danielle Forrest
July 14, 2020

David did a great job. Persevered until the problem was fixed. Happy to recommend him to anyone needing fast, efficient service.

Privacy Policy

Emergency Drains recognises the importance of protecting your privacy and is strongly committed to the protection of all personal information that we collect in accordance with the National Privacy Principles contained in schedule 3 of the Privacy Act of 1988 (Privacy Act).

This document sets forth the Privacy Policy for Emergency Drains website located at


Collection of Personal Information

Personal information can be collected from the website by using the online contact form. Information that is collected will include your name, organisation, website, phone number, email address and contact message.


Sharing of Personal Information

Emergency Drains may only share your information with other companies if there is a requirement for these companies to provide services on our behalf.

This may include but not limited to handling customer support enquiries, the processing of financial transactions, registration of domain names and hosting and required account setups associated with the provision of website design and development and associated search engine optimisation and marketing.

In general we may use your personal information for the following purposes:

  • Provide the services and/or products you require
  • Verify your identity Purpose of communication
  • Use of Non-Personal Information

For each visitor to the Emergency Drains website we expressively collect non-personally identifiable information including but not limited to the browser type, version, language, operating system, pages viewed, time on page and the referring website address.

This information is solely collected for the purpose of assessing visitor traffic and the analysis of trends so we can deliver a better website experience.


Changes to the Privacy Policy

Emergency Drains reserves the right to amend the Privacy Policy at any time and in conjunction with amendments made to the National Privacy Principles Act.


Accessing Your Personal Information

Upon request we will provide access to your personal information unless an exception applies under the National Privacy Principles Act.

To request access to your personal information you can contact us using any of the contact details provided in the following section.


Contact Us

You are welcome to contact Emergency Drains at any time with regards to this Privacy Policy or if you have any questions relating to how your personal information may be used.

If you have any questions or would like further information please contact us using any of the following contact options:

Phone: 1300 524 474

Email: info@emergencydrains.com.au

Address:  Oatley NSW 2223

Emergency Drains is a responsible organisation and we value our customers.  All information collected from our customers and members is treated as strictly confidential and is used only for the purpose of communicating with our customers and members.

Emergency Drains does and will not give, sell or transfer information regarding our customers and members to any other organisation.

Privacy is secure to the extent that the information gathered in the course of business will not be disclosed to any other company or individual except as directed by law.

If you require access to your information, please contact Emergency Drains at the following contact points:

The Privacy Officer Emergency Drains

Oatley NSW 2223

Phone: 1300 524 474

Email: info@emergencydrains.com.au

This Privacy Statement applies to all business activities of Emergency Drains, including its website, direct mail and telemarketing activities to the extent that they affect or involve the collection, use, disclosure or handling of personal information.

Emergency Drains understands the importance to its customers and members of the discreet and confidential handling of their personal information. It is Emergency Drains’s policy to comply with the requirements of the Privacy Act 1988 and the National Privacy Principles contained in that Act in all activities of Emergency Drains the collection, use, disclosure and handling of personal information.

In this Privacy Statement personal information means information (including information or opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion (source: Privacy Act 1988).



Emergency Drains will collect personal information by lawful and fair means and not in an unreasonably intrusive way. Where practicable, Emergency Drains will make known the purpose for which it is collecting personal information and will collect personal information concerning an individual only from that individual.


Use and Disclosure

Emergency Drains will not use personal information concerning an individual for a purpose other than the primary purpose for which it was collected, unless Emergency Drains has obtained the consent of the individual to use of that information for a secondary purpose.


Emergency Drains may use personal information for a purpose other than the primary purpose (known as a secondary purpose), without explicit consent from the individual, only if the secondary purpose is related to the primary purpose, or there is a reasonable expectation that the information could be used for a secondary purpose.

For example, in the event of a customer or member purchasing a product or service from Emergency Drains as a result of a telephone call, it could be reasonably expected that a related secondary purpose such as mail of a newsletter could follow.

If it is not practicable to obtain the individual’s consent and the individual has made known to Emergency Drains the individual’s desire not to receive any further direct marketing and/or telemarketing communications, Emergency Drains will cease any direct marketing and/or telemarketing communications to the individual.


Emergency Drains generates its own “do not mail” and “do not call” lists. Emergency Drains also follows the regulations and procedures requires as part of the ACMA “Do Not Call” register. Personal information collected and/or stored by Emergency Drains for an individual will not be disclosed to any other third party, unless the individual has been first contacted by a director or authorised employee of Emergency Drains via mail or telephone, asked to opt in, and has consented to do so.


Data Quality Emergency

Drains will take all reasonable steps to ensure that personal information that it holds is accurate, complete and up-to-date.



Emergency Drains maintains data security insofar as data is possible to protect through virus protection and internal quality procedures.


Open Access

On request by individuals, Emergency Drains will make known to those individuals the types of personal information it holds, the purpose for which it is held and how Emergency Drains collects, holds and uses that information.

On request by an individual, but subject to the exceptions prescribed by the National Privacy Principles, Emergency Drains will provide the individual with access to their personal information and will allow that individual a reasonable opportunity to correct any inaccuracies or out-of-date information.

A request for access to the personal information held by Emergency Drains concerning an individual can be made by that individual to Emergency Drains’s Privacy Officer on the numbers or address mentioned above. A fee may apply.



Emergency Drains will not use tax file numbers or other government-issued identifiers, other than the ABN, to identify a record of personal information relating to an individual.



Emergency Drains will maintain the anonymity of an individual in a database of personal information unless the identity of the individual is necessary to perform a lawful activity.


Other Transfer of Information

Emergency Drains will not transfer personal information relating to an individual outside Australia unless the individual has consented to such a transfer and Emergency Drains has satisfied itself that the recipient of the personal information will uphold principles for the handling of personal information which are similar to the National Privacy Principles.

Any questions or comments concerning Emergency Drains privacy policies and practices, any requests for access to an individual’s personal information held by Emergency Drains and any general privacy inquiries should be addressed as above.


Cookies Policy

Emergency Drains uses cookies on our websites (the “Service”). By using the Service, you consent to the use of cookies.


What are Cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A Cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you. Cookies can be “persistent” or “session” cookies.


How Emergency Drains uses Cookies

When you use and access the Service, we may or may not use a number of Cookies files.

We use Cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences. The Service uses both session and persistent cookies.

Eg; Essential cookies – We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.


Third-party Cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, and so on.


What are your choices regarding Cookies

You can delete Cookies or instruct your web browser to delete or refuse Cookies. Please note, however, that if you delete Cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.